Networking people word bubbleI’ve attended a lot of networking events. And for lots of different reasons, from wanting to meet new friends to hoping to sign new clients to being really interested in the guest speaker. But whatever your reasons for going, don’t forget that the overall purpose of a networking event is to network.

Did you just shiver? A chill went down your spine? Relax. Networking isn’t as scary as we’ve hyped it up to be. Dictionary.com defines networking as “forming business contacts through informal social meetings.” Hey. That doesn’t sound so bad. I mean, forming business contacts could be good for your professional life. And I bet you like social meetings. And wow, they’re even informal!

Okay, now that the scary stuff is out of the way, let’s talk about my top 10 list of things to stop doing at networking events:

1. Not going – Re-read the above definition. Networking isn’t scary, and it can actually be fun. So start responding to those event invitations you receive in your inbox.

2. Arriving late – Usually when you sign up for an event, you will receive an agenda and the first portion will say something like, “9:00 to 9:30 – registration and mingling.” Make sure you don’t skip this section of the event. Actually arriving at the given start time will give you a chance to sort out parking, find the meeting room, and pick up your nametag. Then you can take a deep breath and walk calmly into the room, scope out the situation, and have time to start chatting with all the other interesting people there. Besides, if you arrive late, you will have to take whatever chair is available during the presentation and your seatmates will spend the whole time glaring at you. This does not lead to very positive connections.

3. Forgetting to take your business cards – There’s really no excuse for this. After all, every single day is an opportunity to network with other people, so stash your cards everywhere you can think of – your wallet, purse, briefcase, gym bag, the glove compartment of your car.

4. Handing out your business cards to as many people as possible – This is not networking. This is actually the real-life version of spam email. By all means, don’t be stingy with your cards. But only hand them out to people with whom you actually have conversations.

5. Spending your entire time talking to only one person – You started talking with someone, found some common ground, and the conversation is going great. Actually, you could spend the entire day chatting with them! But please don’t. Instead, politely tell them that you’re having a great time talking with them, but you promised yourself you would try and meet three new people at today’s event. Get their card or their number and email, and tell them you’d like to meet up another time for a coffee or a walk so that you could continue the amazingly awesome conversation. And then get out there and meet another person and make another connection.

6. Surrounding yourself with people you already know – This isn’t how you network. It’s actually just plain rude, and there’s no need to form a big clique in the middle of the room. Take advantage of the event as an opportunity to meet new people. We can always use new friends, and we can certainly appreciate new business contacts.

7. Not having an elevator pitch ready – “So what do you do?” This is probably the most-asked question at networking events, and you should have a short 15-30 second summary ready to share. Keep it brief, but also make it interesting. For example, “I send e-newsletters for businesses and I work on their social media profiles” is true but boring. “I help business owners and CEO’s tell their companies’ stories online, using e-newsletters and social media” is also true, but much more engaging. Cathy Goddard of Lighthouse Visionary Solutions has posted about elevator pitches. And Melanie Anne Bitner of Brand-Her.com is the dynamite person who helped me find clarity when talking about my business.

8. Selling hard – Remember that definition I shared at the beginning of the post? Did it include the word ‘sell?’ Nope, I didn’t think so either. Networking events aren’t about trying to sign up as many new clients as possible. Rather, you should focus on connecting with others and expanding your network of contacts. Later, you can work on building a level of rapport with the people you’ve met, and share ways in which you and your business can help satisfy their needs.

9. Only talking business – No one said you had to ‘talk shop’, so skip the boring speech about what you do at work every day and instead, find meaningful ways to connect with other people. Talk about hobbies, interesting articles you read, or upcoming events in the community. If the conversation shifts back to work-related topics on its own, perfect. If not, don’t worry. You are making a connection, and you can always talk about your business at a later time.

10. Not following up – So you met interesting people, had meaningful conversations, and exchanged business cards. Great. Now it’s time to follow up! Send an email saying how much you enjoyed speaking with them, and that you’d like to stay in touch. Or that you’d like to set up a meeting, talk over the phone, or that you’ve attached that cool article you mentioned. Ideally, try to connect within twenty-four hours of the event, so that faces and conversations are still fresh in their memory.

There you have it, my guide to better networking events. Do you have any tips to share?

LinkedIn icon

LinkedIn iconToo often, as I am browsing through LinkedIn to find new connections, I see people I know but I hesitate when it comes to adding them as contacts. Why? Because their LinkedIn profile is so lacking that I feel like adding them would be a waste of time.

If you have a LinkedIn profile, you should at least complete the following info:

  • A profile picture. I mean, does this picture actually make you want to connect with someone?LinkedIn profile default picture
  • Your full first and last name. I understand the desire for privacy but chances are there is already lots of information about you out there on the internet (related: have you done a Google search of your full name lately?). LinkedIn is a professional social media site, and if you are going to be on it, you should use your full name so that people know who they are connecting with.
  • A list of your work experience. Seeing a profile that just lists one current occupation looks empty and incomplete. Take some time to list other positions you have held over the years.
  • Check in occasionally to accept invitations to connect, and to browse and add other people who you may know. If you only have 10 connections, it doesn’t look like you’ve made much of an effort.

For bonus points, consider adding these extras to your LinkedIn profile:

  • Your city and province / state. There are some instances where you may want your profile to say only the province or state (such as a real estate agent who wants to serve a broad area) but the majority of the time, it will help you connect with others if you are specific with your geographic area.
  • Descriptions of past jobs. Add some information about positions you’ve held and, if applicable, add a link to the companies’ LinkedIn profiles.
  • A summary. This section is the first major portion of your LinkedIn profile that people see, and it gives you a chance to express yourself however you like. You can talk about your accomplishments, skills, clarify your business offerings – it’s up to you. And if you’re stuck, look up other people’s profiles on LinkedIn for some inspiration.

Are you on LinkedIn? I invite you to connect with me at http://www.linkedin.com/in/jenhames

Canyon - Crossing the Divide

Canyon - Crossing the Divide

Some companies find that the people who interact with their brand online are not actively consuming their products and services. And other companies are unsure of how to engage their paying customers online, in order to keep them informed and increase sales. So how do you bridge the gap?

For those companies looking to encourage their online followers to purchase their products and services, here are some suggestions:

  • Share information about new products and services on your online channels, so that your followers are the first to know
  • Provide a coupon that is exclusive to your online audience
  • Consider using a coupon service such as Groupon
  • Use all of the analytics tools available to examine your online audience – perhaps you are posting the wrong content at the wrong times, and missing the opportunity to motivate your followers to purchase

And here are some ideas for companies looking how to engage customers online:

  • Make a sign asking people to follow the company on Twitter, FB, FourSquare, etc. and place it in a visible spot, such as at the cash register, in the store-front window, or on the reception desk
  • Either speak to or send an email at the end of each completed transaction requesting customers and clients to review your product or service on Yelp, TripAdvisor, their blog (with a backlink), LinkedIn, or to submit a testimonial for publishing on your website. You could even offer a small discount for the first time a person submits a review
  • Make sure that your business cards, invoices and receipts all have your company’s online channels (such as website, email, Facebook page, Twitter account, etc.) and use a branded URL (www.facebook.com/jenuinemarketing rather than www.facebook.com/pages/jenuinemarketing.com/329314030428208)
  • When people give you their business card, enter the email address into your email database so that your new contacts will receive your next e-newsletter (just make sure that your e-newsletter disclaimer clearly states why they are receiving the email)

Do you have any other suggestions?